Dear ShortPoint Community,
We hope you are enjoying the spring breeze as the first quarter of the year comes to an end. In this edition of ShortPoint SnapShot, we talk about the new features request platform where you can add any functionality that you wish to have in ShortPoint. We also invite you to watch a new video tutorial on ShortPoint Accessibility and offer you a support tip that will result in a faster resolution of your concerns.
Enjoy and take care!
Sincerely,
Yvette Tunguia
Content Unit Manager, ShortPoint
Articles
Updated articles:
Your Feedback is Vital
Customer Feedback
Exciting times are happening at ShortPoint and we are making important decisions that we would like you to be a part of. We receive several feature requests, feedback from support meetings, and suggestions every time we interact with you. There are a lot and we want to pick your brains about what is most important for you and other topics that need your input.
In line with this, we need you to participate in a short survey that would take a few minutes of your precious time. Your response will be greatly appreciated. Click the Start Survey button now!
What’s Coming Up?
Upcoming Webinar: ShortPoint Accessibility
We invite you to join us in an upcoming webinar on the freshly released ShortPoint Accessibility feature. Learn how you can make your intranet fully accessible and truly inclusive without having to spend too much time, effort, and resources on your initiative. Find out how the AI-powered solution brings you closer to a guaranteed WCAG 2.1, ADA, and other international accessibility standards compliance in just 24-hours. Sign-up now!
April 14th, 2022 @ 12PM ET
Live Mode release is around the Corner
The month of April is upon us and the long wait for the new ShortPoint Page Builder with Live Mode will soon be over. Make plans now for the upcoming release and be ready to level up your intranet design experience.
Watch out for more information and details about the Live Mode release in April. And learn more about what is coming your way by visiting our Knowledge Base.
What’s New?
A Brand New Way to Request New Features
Finally! A smarter way to request new features is here.
We decided to move away from the forum and provide you with a simpler, more interactive and user-friendly way to request new features from ShortPoint.
Welcome to our new Feature Request Platform! Check what other users are asking for, vote for previous requests or add your unique one. You will be able to see the progress of the features you’re interested in and get notified when the feature is released.
Also, if you request a feature via email or phone call, our experts will put it here on your behalf, so you can track it easily.
We can’t wait to implement more of your fantastic ideas to life.
Support Tip of the Month
You Can Contribute to Faster Support
Good support is speedy support. At ShortPoint, we value your time and try to answer your questions as soon as we can. Did you know that you can help us be even faster? For that, you can send in additional materials in your initial ticket submission.
How?
If you have a problem with a design on your page, you can attach your page code for us to review. To do that, please:
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- Copy and Paste in ShortPoint Page Builder Live ModeOpen the page where the issue is happening in Chrome. Make sure the page is in View Mode. Also, make sure it is fully loaded.
- Copy and PasPress CTRL+S (Windows) or Command+S (Mac) combination on your keyboard. A window will pop up suggesting you to save a copy of your page.
- Copy and Paste in ShortPoint Legacy Page Select Webpage, HTML Only option. Save the page to a convenient location on your computer.
- Attach the file to your initial ticket request.
What happens after we receive the file?
ShortPoint support experts use a tool called ShortPoint Extractor that transforms the saved HTML code from your page to ShortPoint Page Builder and Theme Builder code. After extracting that code we are able to put it into our local SharePoint environment for testing. This way, we will be able to see your problem in our environment and have better ideas on how to help without asking you too many questions.
The Faces of ShortPoint
Meet Lina, Our Senior UI/UX Designer 🎨
Designers have fun and colorful personalities, don’t you agree? This month, we will introduce you to one of the creative brains that drive the gorgeous and intuitive product design and more at ShortPoint. Let’s get to know more about Lina, our Senior UI/UX Designer, who hails from Dnipro, Ukraine.
Lina dips her fingers into a lot of projects at ShortPoint. She mainly designs the UI/UX of cool new features of the product and she also creates animations, graphics, and other collaterals for marketing campaigns. Her work never gets boring as she dives into a variety of things in her job. What she treasures most while working at ShortPoint is the family she found in the people she works with. For her, it doesn’t matter if she is in good or bad times in her life, she always feels support and empathy from her colleagues.
All of Lina’s free time outside of work is spent with her husband, Pavlo, and her 3-year-old son, Denis. She adores playing lego with Denis, running around with him in a playground, joining him in painting coloring books, and more. These activities make her go back to her childhood and remember great memories as a kid. When she finds some me-time, she likes to read, watch a movie on Netflix, draw sketches and watch educational videos about nature and Earth. She also enjoys skiing in winter and riding a bike or going kayaking in summer.
To prove that Lina is all about fun and creativity, you have to know that she is a champion table soccer (widely known as foosball) player. She was a frontwoman in a rock band, although they did not get to play in their own concert, and she can dance in pointe shoes owing to her experience from childhood. No wonder ShortPoint designs, in whatever form or function, also bring you fun and inspires creativity.
